Our Dealership is Taking Precautions to Keep You Safe

  • We review, follow, and communicate to all employees, the current CDC and local health     guidance and procedures on a daily basis.
  • All employees wear masks at work.
  • Our nightly cleaning by our janitorial service uses cleaning supplies approved by the CDC.
  • We have added on-site janitorial personnel to increase the frequency cleaning during our working hours in the public areas. They use CDC approved cleaning products.
  • We have a large and spacious showroom and waiting area with social distancing seating.   Additionally, we have outdoor seating available.
  • Sanitizer is available at each service advisor, parts counter person, and cashier area. Each station also has a clear plexiglass panel between our employees and our customers for added protection.
  • All vehicles have disposable protective items installed in the vehicle before vehicles are taken to the technicians. Technicians wear gloves while working on vehicles.
  • We provide Lyft service to and from our dealership in lieu of our complimentary shuttle service.



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A Letter From Our Owner & President

To Our Valued Guests,

Thank you for your continued loyalty to Frank Subaru.

As the novel coronavirus (COVID-19) begins to have an increased impact in our community, I felt it was important to connect with you directly to share more about the steps we are taking to help keep our guests and team members safe and healthy.

Our thoughts and prayers go out to all those affected by COVID-19 around the world. The health and safety of our guests and team members have always been and will continue to be our top priority. For the last several decades, our Frank Motors dealerships have employed a full-time janitorial group who clean and sanitize our restrooms and guest waiting areas during the hours we are open, seven days a week. In recent weeks, our janitorial service has reinforced the cleaning of public areas that they currently provide by adding new CDC approved cleaning supplies and increasing the frequency and extent of cleaning. We are providing alcohol-based hand sanitizers throughout the stores and in common areas. We are also ensuring that our employees have the information they need to stay healthy or stay home if they are not feeling well.

In addition to providing resources throughout our dealership, we are conducting the following within our Service Department:

·      Our Service Advisors wear protective gloves and all advisor work stations have hand sanitizer and sanitizing wipes available.  

·      Service advisors are encouraged to wipe down their work stations with sanitizing wipes in between customer interactions.

·      Service technicians wear a new pair of gloves on every customer vehicle they work on.

·      Driver seat covers are placed in every customer vehicle prior to any work being done.

·      Disposable mats are placed in every customer vehicle prior to any work being done.

·      All steering wheels, door handles, shifters and e-brakes are wiped down before returning the vehicle to a customer.


We are monitoring information from the Centers for Disease Control (CDC), the World Health Organization (WHO), government agencies, and internal resources as this situation evolves.

Based on this guidance and our operational practices, we are confident our dealership continues to be safe, and we look forward to welcoming you to our store.

Frank Subaru will continue to be here for you, just like we always have.

Thank you for your loyalty.

Ron Fornaca
President
Frank Subaru

  


Make Your Shopping and Service Experience Faster and Easier


- Shop from home! With our Seamless Shopping tool, you can work the deal directly from home!

- All sales appointments are by appointment only.

- Only 2 appointments are scheduled at the same time and will be completed within a 2 hour period.

- The last appointment is scheduled at 3:00PM.

- We are available to talk any time by Phone, Chat or Email.

- Our Parts & Service Departments are Open and ready for business! Call or schedule an appointment online.

- Our Service Department is taking many sanitary precautions to ensure our employees and our customers are safe.

- We will provide you with a Lyft to and from the dealership so that customers do not have to wait in the lounge.

- Our Service Manager is here to work with you to get your vehicle serviced in the way that makes you feel the most comfortable.

-Our service waiting area and showroom is quite large and spacious where social distancing can be practiced.




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Community


We are here for you during this difficult time to make sure you and your family are not only safe in your vehicle, but also safe and healthy at home. Our Love Promise remains at the center of all of our decisions as we put our customers and our community first.




Love Promise
 

Service Hours

  • Monday 07:00am - 06:00pm
  • Tuesday 07:00am - 06:00pm
  • Wednesday 07:00am - 06:00pm
  • Thursday 07:00am - 06:00pm
  • Friday 07:00am - 06:00pm
  • Saturday 07:00am - 06:00pm
  • Sunday Closed